Primary Responsibilities:
1. Completing and maintaining accurate case records, reports, and paperwork in a timely manner.
2. Deliver health education presentations to schoolchildren and their parents and teachers
3. Helping people understand their health condition(s) and develop strategies to improve their health and well being
4. Providing informal counseling, support, and follow-up
5. Advocating for local health needs
6. Providing health services, such as monitoring blood pressure and providing first aid
7. Making home visits to chronically ill patients, pregnant women and nursing mothers, individuals at high risk of health problems and the elderly.
8. Helping individuals, families, groups, and communities develop their capacity and access to resources, including health insurance, food, housing, quality care and health information.
9. Accruing, compiling, and reporting data required by funders.
10. Maintaining compliance with the funders. and HIPPA regulations regarding confidentiality of clients/records/sharing information between service agents.
11. Interacting professionally with internal and external staff, participants, and providers.
12. Maintaining client case records.
13. Documenting all necessary information supportingservices provided.
14. Convey the purposes and services of the program to the user population and the impact that program or service would have.
15. Create connections between vulnerable populations and the health care system.
16. Care coordination and care transitions for clients
17. Assist clients with enrollment in programs and benefits for which they are eligible.
18. Encourage cultural competence among health care professionals serving vulnerable populations.
19. Advocate for vulnerable populations within the health care system and the community at large
20. Build capacity within the organization and the community at large to address health issues.
21. Help participants develop health management plans and goals.
22. Follow-up with health management/care plans with both participants and providers
23. Coach participants in effective management of their chronic health conditions and self-care
24. Assist participant in understanding care plans and instructions.
25. Work collaboratively and effectively within a team
26. Establish positive, supportive relationships with participants and provide feedback.
27. Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible.
28. Assist clients in accessing health related services, including but not limited to obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and social services.
29. Facilitate communication and coordinate services between providers.
30. Motivate participant to be active, engaged participants in their health
31. Effectively work with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
32. Build and maintain positive working relationships with the clients, providers, managers, agency representatives, supervisors and office staff
33. Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations.
34. Identify and apply appropriate role definition and skilled boundaries
35. Meet with clients, individuals and community organizations as needed to create health programs designed for individual use and for groups.
36. Reduce social isolation among patients
37. Organize and participant various community events to promote the program
38. Manage social media platform to promote the program and to increase participants
39. Other duties as assigned
JOB SPECIFICATIONS
1. Education, Experience and Credentials
a. Be at least 18 years of age or above
b. Have at least a high school degree and/or AssociateDegree
c. Bi-lingual preferred, Haitian Kreyòl/Spanish
2. Required Knowledge, Skills, and Abilities:
a. Ability to manage confidential information responsibly.
b. Ability to listen, comprehend, and effectively communicate information both in writing and orally with all individuals.
c. Availability and flexibility to work flexible hours, based on client needs.
d. Knowledge of departmental regulations and policies
e. Ability to make decisions independently within ascribed authority.
f. Ability to interview and elicit facts and accurate data pertinent to clients.
g. Ability to maintain patience, confidence, and composure under pressure or adverse circumstances.
h. Ability to schedule one's time and activities efficiently.
3. Physical Demands/Work Environment:
a) Requires staff person to work inside, outside, alone, with others, around others, and have contact with the public.
b) Must be ambulatory with ability to walk up and down steps regularly and rapidly.
c) Must be able to sit at a desk for up to 2 hours at a time.
d) Activities that occur continuously are talking, hearing, and using near vision.
e) Activities that occur frequently are using far vision, sitting.
f) Activities that occur occasionally are standing, walking, depth perception and visual accommodation.
4. Equipment Utilized:
Uses general office equipment including but not limited tocalculator, computer (word processing, electronic records, email, internet, scan, fax and reviewing spread sheets), copy machine, telephone, cell phone, file cabinets, and printer. This position requires the operation of an automobile.
5. Work Environment
Organizing and facilitating meetings with clients and providers in a variety of community locations and settings.
6. Benefits
PTO, paid vacation, medical insurance
7. Travel
75% travel and must have a license and means of transportation. Travel reimbursement will be provided.
If you are interested, please send your resume to avil@jeffersonparks.com